A photograph of Courtney Kiernan a JP Trusted Advisor Support Coordinator

Hi, I am Courtney.

JP Trusted Advisor - Support Coordinator

As a qualified Social Worker with a career focused predominately on supporting children and families, I have dedicated my work to supporting and advocating for vulnerable and disadvantaged communities. This experience has given me the opportunity to connect with people from different cultures and ethnicities and has helped me shape my approach to how I support our clients with compassion and inclusiveness.

I joined JP Trusted Advisor at the beginning of 2024, encouraged by the organisation’s commitment to personalised, compassionate care. Although the disability sector was new to me at the time, I was craving a change, but one that still aligned with my values. My passion for human rights and equality also inspired me to work in the disability sector and I thoroughly enjoy ensuring people are able to access the fair and equal opportunities they deserve.

“My aim is to help each of my clients feel supported so they can achieve their goals by ensuring the right supports are in place as part of their NDIS plan.”

In my role, I follow a person-centred approach, which enables me to connect and build a rapport with people from all walks of life, finding common ground and building trust. I prioritise transparency, support and kindness - values which guide me, helping to create a positive and empowering experience for every interaction I have. I assist clients to navigate the NDIS, connect with providers and develop service agreements tailored to meeting their needs.

Watching clients grow and thrive when they are provided the right support is incredibly rewarding and it motivates me to keep advocating for each person’s individual needs. I am proud to be part of a small, dedicated team that is handpicked by Jodi, who does an amazing job ensuring we provide the best services and support we can to our clients.

Outside of my working hours, self-care is of high-priority for me, which for me comes in many different forms such as playing netball, gardening, reading, being near the ocean and spending a great deal of time with my family and friends. Family is central to my life and some of my favourite moments are those spent by the ocean with all of the people I love - or occasionally frolicking in the waves with my favourite animal, the sea lion!

Our team.

We are a group of experienced and compassionate professionals who are dedicated to supporting you on your NDIS journey and making a real difference to the lives of NDIS participants and their families. With extensive experience in support coordination, specialist support coordination and providing consultancy services, we are here to help guide you and provide personalised support.

Would you like to join our team?

Our services.

a young man who has down syndrome achieving his goal of working in a cafe, he is pictured handing a piece of cake on a plate to a customer

Support Coordination

Our support coordinators are here to help you understand, manage and make the most of your NDIS plan.

a young teenage male in a wheelchair laughing and having fun

Specialist Support Coordination

Our specialist support coordinators offer a higher level of assistance to NDIS participants with complex needs.

a team of people undertaking a consultancy services training session

Consultancy Services

We offer individualised consultations to assist you with your NDIS application or help you implement your plan. We also work in collaboration with organisations to support teams to equip you with the knowledge, training and strategies to effectively support participants and their families.